Frequently Asked Questions (FAQs)

Orders & Shipping
How can I check the status of my order?
You can track your order by logging into your account. Detailed tracking information is provided once your shipment is on its way.

What are the shipping methods available?
We offer several delivery options. The specifics for each method are provided during the checkout process.

Can I modify or cancel my order?
We begin processing orders immediately to ensure fast delivery. Please contact our support team as soon as possible if you need to make a change, and we will do our best to accommodate your request.

Returns & Exchanges
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return eligible items within a specified period. Please review our full policy for details on eligibility and instructions.

How do I initiate a return or exchange?
Returns and exchanges can be started through your account. The process will guide you through printing a pre-paid label and preparing your package.

When will I receive my refund?
Refunds are processed promptly after we receive your return. The time it takes for the credit to appear depends on your financial institution.

Products & Care
How should I care for my items?
Care instructions are located on the label inside each garment. We recommend following these guidelines to maintain the quality and longevity of your apparel.

Do items ever come back in stock?
Our collection updates frequently. Popular items may be restocked, but availability is not guaranteed. You may contact support to inquire about future availability.

Account & Technical Support
How do I reset my password?
Click the “Forgot Password” link on the login page. You will receive instructions to create a new password.

How can I update my account preferences?
You can manage your details, including communication preferences, within your account profile.

Contacting Support
For any questions not addressed here, our support team is ready to help. Please use our online contact form to send us your inquiry, and a representative will get back to you shortly.

We appreciate your interest in Luxe Women Apparel and are here to ensure you have an outstanding experience.

This support page is designed to provide general guidance. For the most current policies and procedures, please refer to the detailed information available on our main website.